Frequently Asked Questions
Answers to common questions about online fraud cases, evidence review, transaction analysis, and recovery support.
How can I submit an online fraud case for an initial review?
You can contact IARO and provide basic information about the reported incident, including the type of fraud, relevant transaction details, communication records, and available supporting evidence. The information can then be reviewed to better understand the circumstances of the case and identify appropriate next steps.
Can money lost through online fraud be recovered?
Recovery depends on the specific circumstances of each case, including when the fraud occurred, how payments were made, where funds were transferred, and what evidence is available. IARO can help review transaction information and case evidence, but no specific recovery result or outcome can be guaranteed.
Does IARO charge a fee for case support?
Initial consultations may be available at no cost, depending on the type of inquiry. Any additional services or case support may involve fees based on the nature and complexity of the matter. Applicable fees and service terms should be clearly explained before any paid service begins.
How is my personal and case information handled?
Case information should only be shared through appropriate communication channels and should be limited to information relevant to the reported incident. IARO takes reasonable measures to protect information submitted for case review. Please refer to our Privacy Policy for additional information about how personal information is handled.
Can IARO review cases involving overseas platforms or international transactions?
IARO may review cases involving international payment activity, overseas platforms, cryptocurrency transactions, or other cross-border circumstances. The availability and scope of support depend on the facts of the case, the available evidence, and the jurisdictions involved.
What type of support can I receive after reporting a fraud case?
Depending on the circumstances, support may include case information organization, digital evidence review, transaction analysis, fraud pattern assessment, and guidance on practical next steps. IARO does not provide guaranteed recovery results and does not replace advice from a qualified attorney, financial professional, or relevant government authority.